Privacy Policy
Your privacy matters to us at valorynethius
Introduction
valorynethius ("we," "us," or "our") operates valorynethius.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial records services. We understand that managing financial data requires the highest level of trust and security.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us when you register for our services, create an account, or contact us directly. This may include:
- Full name and contact details including email address and phone number
- Business information including company name, ABN, and industry type
- Financial information necessary for our services including bank account details
- Tax file numbers and other regulatory identifiers as required
- Communication preferences and service requirements
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address, browser type, and operating system information
- Pages visited, time spent on pages, and navigation patterns
- Referral sources and search terms used to find our website
- Device identifiers and mobile network information
How We Use Your Information
We use the collected information for various purposes that are essential to providing our financial records services and maintaining our business operations under Australian privacy laws:
- Providing, operating, and maintaining our financial records platform
- Processing transactions and managing your account securely
- Communicating with you about services, updates, and important notices
- Complying with Australian taxation and financial reporting requirements
- Improving our website functionality and user experience
- Detecting, preventing, and addressing technical issues or security concerns
- Conducting business analysis to enhance our service offerings
Information Sharing and Disclosure
We understand the sensitive nature of financial information and limit sharing to specific circumstances required for service provision and legal compliance:
Service Providers and Partners
We may share your information with trusted third-party service providers who assist us in operating our website and conducting business. These parties include payment processors, cloud storage providers, and professional accounting software vendors. All service providers are contractually bound to maintain confidentiality and use information solely for designated purposes.
Legal and Regulatory Requirements
We may disclose your information when required by Australian law, including compliance with taxation obligations, regulatory investigations, or court orders. This includes sharing information with the Australian Taxation Office, AUSTRAC, or other regulatory bodies as mandated by financial services legislation.
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Industry-standard SSL encryption for all data transmission
- Secure server environments with regular security updates and monitoring
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee training on data protection and confidentiality requirements
- Backup systems with encrypted storage and disaster recovery procedures
Please note: While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continually work to maintain the highest protection standards for your information.
Your Privacy Rights
Under Australian privacy legislation, including the Privacy Act 1988 and Australian Privacy Principles, you have several rights regarding your personal information:
Access Rights
You can request access to personal information we hold about you, including details about how we use and disclose this information.
Correction Rights
You can request correction of personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
Deletion Rights
You can request deletion of your personal information, subject to legal and business requirements for record retention.
Complaint Rights
You have the right to lodge a complaint about our handling of your personal information with us or with the Office of the Australian Information Commissioner.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Specific retention periods include:
Financial Records
Financial transaction records and related documentation are retained for seven years in accordance with Australian taxation law requirements. This includes invoices, receipts, bank statements, and other financial documents processed through our platform.
Account Information
Account registration details and profile information are retained while your account remains active and for two years following account closure, unless longer retention is required by law or for legitimate business purposes.
International Data Transfers
While our primary operations are based in Australia, some of our service providers may be located overseas. When we transfer your personal information outside Australia, we ensure appropriate safeguards are in place, including contractual protections and compliance with Australian privacy requirements for overseas data transfers.
We currently use service providers located in the United States and European Union, all of which maintain privacy standards comparable to Australian requirements and are bound by contractual obligations to protect your information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage patterns. You can control cookie settings through your browser preferences, though disabling certain cookies may impact website functionality.
We use both essential cookies required for website operation and analytics cookies to understand user behavior and improve our services. Third-party cookies from service providers like Google Analytics may also be present, governed by their respective privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through email notification to registered users and prominent notice on our website.
The effective date at the top of this policy indicates when the most recent version was implemented. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Privacy Contact Information
Phone: +61363111403
Email: info@valorynethius.com